Shipping policy
Shipping Policy
Thank you for shopping with FolieDuex. We are committed to getting your car holder safely and quickly to your doorstep.
Order Processing
- Orders are typically processed within 1–3 business days after payment is confirmed.
- Orders placed on weekends or public holidays will be processed on the next business day.
- Once your order has been shipped, you will receive a shipping confirmation and tracking information, where available.
Shipping Time
For orders within India, delivery generally takes 6 -12 business days after the order has been shipped.
Please note that delivery times are estimates and may vary depending on your location, courier availability, weather, holidays, or other circumstances beyond our control.
Shipping Charges
Shipping charges are calculated and displayed at checkout based on your delivery location and order.
From time to time, we may offer free shipping promotions. Any applicable offer will be clearly displayed on our website.
Order Tracking
Once your order has been dispatched, we will provide tracking information when available. You can use the tracking details to follow your package's delivery status.
If your tracking information has not updated for several days, please contact us at folieduex777@gmail.com and we will assist you.
Incorrect or Incomplete Address
Please make sure your shipping address, phone number, and other delivery details are correct before completing your order.
If an order is returned to us because of an incorrect, incomplete, or undeliverable address, additional shipping charges may apply if you request that the order be shipped again.
Delayed or Lost Orders
While we work with reliable delivery partners, occasional delays may occur. We are not responsible for delays caused by courier services, natural events, strikes, holidays, incorrect address information, or other circumstances outside our control.
If your order appears to be lost or has not been delivered within a reasonable timeframe, please contact us at folieduex777@gmail.com so we can look into the matter with the courier.
Damaged Packages
If your package arrives visibly damaged, please take photographs of the package and the product before using it and contact us as soon as possible at folieduex777@gmail..com.
We will review the issue and help determine the appropriate resolution.
Contact Us
If you have any questions about your order or our shipping policy, please contact us:
Email: folieduex777@gmail.com
Business Name: FolieDuex